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Citizens Advice South West - COVID 19 / CORONAVIRUS UPDATE

Staffordshire South West Citizens Advice is still here to help. If you need advice, information or support, our staff and volunteers are still here, working to help you.

Our offices are closed but we are available on the telephone, email or web chat.

We can still offer you the information, advice and support to anyone who needs us.

A new telephone service has been launched where people who need specialist help with debt and/or housing issues can call or email a trained adviser who will call carry out a brief assessment and book an appointment with a specialist caseworker.

Specialist advice Call back numbers: 07736 929523 or 07736 929525


General Advice: 03444 111 444

They also offer a service for clients who need help making a claim for Universal Credit Freephone 0800 144 8 444 

Citizens Advice Staffordshire South West has offices, based in:

We also have outreach sites based at:

Disabled access is available at all of our offices. 

Our service provides free, confidential, impartial and independent advice. We value diversity, promote equality and challenge discrimination.

We offer face to face advice and advice by telephone on a range of issues including debt, benefits, housing, employment, family and relationship matters and consumer advice. We also have specialist advice services in debt, welfare benefits and housing.

Volunteer opportunities are available to apply go to our Volunteer page.

Who to contact

03444 111 444 - General Advice line and to speak to your local branch
Please use our online form
Citizens Advice South West

Other Details


Other notes

You can access our service by:

1. Telephoning the Adviceline number 03444 111 444 (Monday to Friday) 
2. Calling in during one of our advice sessions times or pre booking an appointment.

Please see the links below for opening times, locations and contact numbers: 

Last updated: 25 Feb 2021
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