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North Staffs Carers Association

Monday - Friday 9.00 am - 5.00 pm Friday 9.00 am - 4.30 pm

nsc provides a range of free & confidential services to informal Carers from the age five upwards across North Staffordshire. These include monthly groups, 1:1 sessions, activities around health & wellbeing, drop in sessions, age related information, advice & various training opportunities. We have an interactive website, Facebook, Instagram, Twitter & a digital remind app to keep Carers up to date with activities & announcements.

The charity supports informal Carers by:

• Offering information, training & ongoing emotional support to Carers of all ages, confidentially & in an appropriate manner.
• Providing information/training to professionals who come into contact with Carers.
• Facilitating communication/consultation between Carers & their local purchasers/providers.
• Seeking & representing the views of Carers on the planning/delivery of services.

Our designated Carers Centre has over 6000 Carers & professionals visiting each year & is a place for Carers to call their own, it is Dementia Friendly & is a registered Safer Places. It provides a warm friendly, environment where Carers can socialise, relax & have a well-earned respite break. Feedback from Carers have called the Centre an “oasis of calm tranquility” with a feeling of a community within a community.

Carers drop in without an appointment and receive advice, information & support on a wide range of issues such as housing, employment, education, services, benefits & health & wellbeing.

Our Adult Carers team offers 1:1 visits in the Carers own home, in the Centre or at a venue of their choice. The support worker completes an assessment with the Carer which will identify how the Carer is currently managing, any support they are receiving & if the Carer has any time off from their caring role. Together the support worker & Carer will look at increasing various types of support to ensure the Carer continues look after their own Health & Wellbeing whilst continuing in a caring role therefore reducing Carer breakdown.

To maximise support they will refer to external organisations & into the Carers Centre which offers a wide range of activities, events & workshops. Carers can also receive support from our telephone befriending service which helps to reduce loneliness & isolation.

nsc Young Carers (YC) Team works with YCs aged 5–18 adopting a holistic family approach. We work with YCs & family members to enhance the YCs personal development & promote a stable cohesive family environment. Once referred the YC is assigned a support worker who will work alongside them, identifying difficulties & challenges they face as a result of their caring role. They will encourage positive actions/interventions in order to ensure that the identified needs are addressed & resolved. The support worker will also encourage the YC to be actively involved in the variety of support groups & workshops aimed at improving physical & emotional health & wellbeing giving children a chance to be children.

Who to contact

Contact Name
Julie Hammersley
Contact Position
Operations Officer
01782 793100
North Staffs Carers - Carersfirst
North Staffs Carers

Where to go

North Staffs Carers
234, Victoria Road
ST4 2LW Get Directions (This link opens in a new tab)

Other Details


Referral required
Referral Details

Referrals are accepted from Carers themselves, Education, Health and Social Care Services, relatives, friends and Voluntary organisations.

DBS Checks

Have staff or volunteers been DBS (CRB) checked?
Last updated: 23 Mar 2021
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