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Telecare (Stoke-on-Trent City Council)

Telecare is available to people who are eligible for social care support, if their needs can be met through the provision of telecare services. If you believe you need support, please call our Social Care Contact Centre on 0800 561 0015 to arrange an assessment.

Once you have had an assessment to show that you need assistance from Social Care, our Telecare experts will visit to talk with you and make recommendations on what Telecare sensors will best fit your eligible needs.

If you do not want a social care assessment you can pay for the sensors and services described above as part of the Lifeline community alarm service. 

If you would like to purchase the Lifeline service, or if you would like any further information, please call or email us:

  • Telephone - 01782 234545
  • email -

Who to contact

Contact Name
Stoke-on-Trent City Council
01782 234545
Stoke-on-Trent City Council
Last updated: 21 Sep 2018
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