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Staffordshire County Council's Complaints, Comments and Compliments

You can access Staffordshire County Council's complaints procedure and find out more about how you can make a complaint or compliment here

Disagreement Resolution, Mediation and SEND Tribunals

See our pages on the Disagreement Resolution and Mediation Services for more information. 

Further information can be accessed here on Mediation and the SEND Tribunal.

Staffordshire's SENDIASS Family Partnership Service, can provide support and information to parent, carers, children and young people around these processes and other complaints procedures.

The National Youth Advocacy Service can provide advocacy support for children and young people.

Health

Reporting Concerns. Comments or Compliments

Please contact the appropriate provider directly by following the links below:

If your concern cannot be resolved directly with the provider then concerns can also be directed to your local Clinical Commissioning Group (CCG).  Following the  links below for your local area. 

Anyone accessing an out of area provider should contact the relevant provider regarding their complaints policy.

Healthwatch Staffordshire provides an Independent Health Complaints Advocacy Service, which provides practical support and information if you want to make a complaint about an NHS service. The service is free, confidential and independent and is available to everyone who needs support.

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